FAQs

For shipment and return policy, please see the link at the bottom of the page.

I am not sure about my size, what should I do?
We understand it is hard to find your perfect size without trying. Therefore we have created a specific size chart for each clothing item on each product page so that you can get a clearer picture of which size you prefer.

We made reference from different models with their weight, height and fit. However if you are still unsure, feel free to drop us a message through our contact us page!

What payment methods do you accept?

We accept payment online by credit card (VISA / MASTERCARD / AMERICAN EXPRESS).
We also accept direct bank transfers, Payme and FPS.
Please note, items will not be shipped until the transaction has been cleared.

Any use of fraudulent chargebacks simply to get free merchandise is not only strictly prohibited, but also criminal fraud, and will be dealt with by reporting such chargebacks to your local police department and a credit bureau, as well as referring the matter to a court of competent jurisdiction.

How will I know whether my order is received?

After you place your order online, we will send you an email to confirm that it has been received. Payment online will be debited from your account at time of check out. If, however, any of the items you have ordered is unavailable, we will contact you by email and will arrange for a refund for the value of that item. 

For payments using Payme, FPS or Bank Transfer - we will confirm your order once you send us your payment receipt via ig message, whatsapp or email.

Can I cancel my order at any time?

Once the order has been confirmed, the item(s) will be processed, packed and shipped out and as such, it will not be possible to cancel your order. In the event that you opt to cancel the order after delivery, you agree that the associated delivery charges will be deducted from your payment before making any refund by us.

I have a discount voucher, where do I enter the code?

From the checkout page, you can input your discount code in the box provided. The price is updated accordingly and, on that same page, you finalise your order.

Can I place wholesale order?
We are happy to offer wholesale when your purchase reaches a minimum order quantity! For more information please contact us via email or at our contact us page.